The best worker recognition is information in a form that engages the largest number of employees. It is one strategy that will grow a business. In a world where, according to Gallup research, only 13% of workers are engaged – leaving behind billions in lost productivity, collective gamification solves five inside sales needs.
Individual incentives may motivate individual performance, but spreading the engagement across the workforce should broaden and deepen productivity. Collective gamification does not just multiply the awards; it strategically implements recognition to fully engage players and non-players alike.
Collective gamification solves five inside sales needs:
Gamification does not refer to the flat board games that ask you to move a piece along a path across a plane. Moves are determined by a throw of the dice or flick of a spinner. Sales gamification makes use of advances in digital gaming in which color, visuals, and movement invite and intrigue. Awards and recognition are built in, and the gaming system anticipates and tests player response.
Task-based technology would include processes like human resources administration, accounts payable and receivable, and other business operations. But, gamification is designed to please the players by making the work entertaining. To paraphrase gamification pioneer Yu-Kai Ohou, it pushes us forward “in an inspiring and empowering way.”
Inside Sales tasks are unique among business processes, and the tasks and staff benefit from strategies that maximize gamification. Creating a strategic framework that informs all Inside Sales’ purpose and process develops a department where collective gamification solves five inside sales needs.
Collective gamification solves five inside sales needs Image courtesy of bplanet at FreeDigitalPhotos.net